Shipping information
SHIPPING INFORMATION
Orders are usually delivered within 3–4 working days.
Shipping is FREE for orders from CHF 69.90; below that, shipping costs CHF 6.99 (incl. VAT). A minimum order value of CHF 15.00 applies. Delivery within Switzerland is by DPD or Swiss Post.
Processing and shipping times:
- Orders received before 11:00 are dispatched the same working day.
- Orders received after 11:00 are dispatched the following working day.
📆 Working days: Monday to Friday
The parcel is sent to the delivery address given during the order, unless something else has been agreed.
Delivery of the goods
We ship directly from the Herbalife warehouse, so you always receive fresh goods.
- Orders placed at a weekend or on a public holiday can, in rare cases, leave the warehouse with a delay.
- Once you receive confirmation that the order has been received and dispatch has started, no further changes are possible. We always do our best to give our customers the best possible service.
Lost or stolen parcels
We cannot take responsibility for lost or stolen parcels, as these are shipped directly by Herbalife. Please keep your proof of shipment and let us know immediately if the parcel doesn't reach you.